FAQs


What types of ribbons do you carry?

We carry an extensive collection of decorative ribbon, adhesive ribbon, and trims. Our ribbons come in satin, metallic, grosgrain, ric rac, velvet, and many other materials. We have a wide variety of colors, styles and patterns.

In what size increments do you sell ribbon?

We sell ribbon by the individual roll only. Yardage per roll varies depending on the size and type of ribbon. Roll sizes are the same as what May Arts sells to its business customers.

Do you provide samples?

At this time we do not provide samples of the ribbons. We apologize for any inconvenience this may cause.

What if a ribbon I love is out of stock?

Contact us! If there is a ribbon you’ve had your eye on for all of your crafty dreams, just add it to your wish list. We will send you an email notification when it is back in stock.

I am looking for a specific May Arts ribbon but it is not on the site.

If you are looking for a ribbon that you know May Arts makes, but it is not listed on the site, please contact us via live chat or email. If that ribbon is in inventory we can add that item to your order.

If I shop at The Ribbon Resource, can I shop on MayArts.com as well?

May Arts created The Ribbon Resource to be the official outlet for enthusiasts of May Arts Ribbon. This website is for consumers who love the quality and unique design that is a May Arts Ribbon. MayArts.com is the official website for the May Arts Ribbon brand. Shopping on MayArts.com is for wholesale customers only. To be a wholesale customer you must be a business. You must also register with May Arts to be able to shop wholesale and be able to provide proof that you are operating a business.

What is your return policy?

Please visit the Easy Returns and Exchanges page for more information.

How fast do you ship?

Please visit the Payment & Shipping page for more information.

How can I get emails from The Ribbon Resource?

We like to keep in touch with our community, so we send our members emails about fun features, and contests, in addition to other news and important order info. To sign up for these emails scroll to the bottom of the page to the "Newsletter" form. Enter your information to be added to our list.

Why can I not create an account to store my shopping information?

In an effort to make shopping at The Ribbon Resource as easy as possible, we do not make users sign up for accounts before shopping with us. If you need to use a tool normally found in a “my account” section, like finding the status of your order you can use our tracking tool. Visit http://ribbonresource.wpengine.com/about/track-package/.

Billing Info

All sales at The Ribbon Resource are processed by our parent company, May Arts Ribbon. Therefore, credit card statements will show that your order was paid to "May Arts".

If you have signed up for Ribbon Resource emails but aren’t receiving them, or if you’re simply having trouble receiving order emails, please let us know. Our team can work with you to help find out why you are not receiving our messages. Some mail clients have privacy rules in place that prevent our emails from getting delivered to you. Please view your email service provider’s help guides to troubleshoot any privacy issues that may be occuring.